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Using a battle rhythm for communications in a crisis

If you’ve ever worked in an emergency response situation, or been involved in an emergency response exercise, you’ll have heard terms like ‘war room’, ‘battle rhythm’ and ‘command and control’ being used. In a fast-moving situation where new information and situations are emerging all the time, knowing who is responsible for doing what, how decisions […]

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Internal communications and breaking bad news

When it comes to change communications remember: people won’t remember what you said or what you did, but they will remember how you made them feel. Unless you’ve been living under a rock for the lasts few weeks, you saw the news that BBC Two’s ‘The Victoria Derbyshire Show’ has been axed. While this is […]

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Why we’re going to see more collaboration in 2019

Collaboration and Brexit The way the Brexit negotiations are heading in Parliament it looks like collaboration is going to be one of the big themes of 2019.What a change from just a few weeks ago. Shadow Brexit Secretary Keir Starmer has said that in the whole of 2018 no one contacted him to talk about […]

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Securing PR coverage by working with the news agenda

Don’t plan PR in a vacuum When it comes to securing media coverage for your big new product launch/ opening/ initiative/ idea (delete as appropriate) it’s all too easy to spend weeks and weeks finessing your PR strategy or media plan, writing and re-writing your press release to make sure it reads absolutely perfectly and […]

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Cracking the social media/press puzzle for a new Bolton attraction

The challenge Crackit is a brand new challenge experience housed in a 10,000 square foot building in Bolton, featuring 36 different puzzle rooms designed for groups of up to 6 people to try and ‘crack’ the puzzle. Three years in the making, the business was now ready to start taking bookings, and we were brought […]

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